Skyloft F Rental Studio Staff
Frequently asked questions
How does the client reschedule their bookings?
1) Go to the Skyloft F Rental Studio web site.
How many Membership types do we offer and where is the information?
Go to our web site navigation and select "Site Map" and then click on Memberships. We offer three different types, you can read about pricing and details of each membership type.
What are the steps to rent furniture for a customer, and how and what should we do?
1) The renter will go to our "Resources" page and select the furniture they want for their rental. They must do this at least 8-12-hours before its needed.
What areas of the studio can renters use?
They can use everywhere except our office area. ncluding the front gallery area.
What if the renter is not here at their start time?
- If the renter is not here by 15 minutes past their time, call them. Use the number on the calendar.
Ask them for a ETA status if they answer. Or leave a message to remind them of the rental and ask them to call back to let us know their status.
How do we know if there is a studio rental balance due?
Any 2-hour rental has been paid in full. Anything else an Invoice was emailed to the customer showing their balance. You can go to Kiosk and see if they have paid it before they arrive.
What if there is damages, equipment or Cyc wall?
Sign into the "Staff" page and click on the Maintenance and Repair link at the top of the page.
How do I properly open the studio for a renter?
- First, you turn on the lights in the front gallery, studio, kitchenette, and dressing room areas.
You turn on both of the TV's in the studio, and dressing room.
You turn on the stereo, then ask Alexa to play Bruno Mars Radio on the Lounge Group.
Burn an air freshener on the half wall in the office.
Whats the best way to know how things operate here?
The best thing to do is read what the client has access to.
Then read the booking form to get familair.
In short, read our web site. All the rules and resources are there. There is no short cut from reading whats already published about the studio. And don't forget to read whats available on our "Staff" web page.
What should I be doing with the Guard dog Espreso, aka Bubba?
- Make sure he has food and water before the renter comes. And check it again before you leave the studio for the day.
Take him out for a walk at least twice during your two-hour rental. More if you are here longer. (Except when its raining, he hates the rain!)
What props can renters use?
Anything that is not nailed down basically they can use or move. Except the motorcycle, no one is to touch it.