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Skyloft "F" Frequently Asked Questions

  • Where can I park while at the studio?
    The Highlands Forge Community has its own parking lot in its gated community, and its free.
  • How do I get in the studio the day of my booking?
    If you have trouble finding us please call 443-708-2267. But the building door is open, come in and make your 1st right we are the first suite on the left.
  • Is studio lighting included in the rental?
    Yes, there is no additional charges when you rent the studio. All lights, modifiers, and wireless triggers are included in each rental.
  • Is this a private studio rental? Who else will be using the space?
    Yes, it's a private rental where you and your guest have full access to the studio. (Except the studio office area.)
  • I have a large group, can we come in early say like 15-30 minutes to get started?"
    Sorry no, book the time you need from the time you walk in until you and your guest leave. After your paid time slot is completed, that "is not" the time to pack up and talk to your client! Please plan as needed.
  • Can I bring my own equipment into the studio?
    Yes, use yours or both for your project needs here at the studio.
  • If something happens, can I reschedule or get a refund?"
    There are no refunds with with your deposit, but you can reschedule up to "TWO-HOURS" before your booking start time through the web site. Upper right hand corner you will see "Log In" simply sign up using the booking email address you used to book the studio. Then find your bookings, push your appointment out three months if you don't have a date and start time in mind. Please remind yourself of this new date!!!! When you have a new date and tie in mind, come back in and reschedule it again.
  • Will there be someone there to help me if needed?
    Yes, we have someone available to show you were things are and to help you setup your creative vision while here. We can help you move furniture or setup the lights or unload the car. We want you to be able to come in and get to work asap.
  • If our project is running longer than I planned, can I add time to my rental?"
    Depends, if there is no one right behind you on the schedule we can offer you more studio time in one hour blocks. But if there is another rental client that is starting right when you should be leaving we can not. Please Note: We reserve the right to refuse additional time to anyone/renter, for any reason.
  • What if I don't use all my time I booked?
    There are no refunds for unused time. Book what you think you need from your start time to exit time. Some folks book one hour less, then ask to add more time if their project does end up taking longer. But this option is only available "if" no one is scheduled right behind you. And if the studio assistant can stay in the studio longer. (Our staff can refuse additional time at any time for any reason.)
  • Can we bring outside food into the studio for our production?
    Yes, and we have a few good local options for food on our "Resource" web page you may consider.
  • If needed, do you have extenstion cords we can use?"
    Yes, free of charge. Just hang them back up, or put them back when you are done.
  • Can I walk in for a studio tour?
    Sorry, no! We have two options for studio tours. One is a paid option that you can schedule with the "Non-Member Booking" options. Or you are welcome to come to our once a month networking event "1st Fridays" which takes place the 1st Friday of the month from 8pm - 11pm everymonth. This option is free.
  • Printing in house, turn around times?
    We print on Tuesdays, Thursdays, and Saturdays and print pickups are available the same day in most cases. When folks send their files over the day before we normally have things ready by 9pm or sooner.
  • Print media, what types do you carry?"
    We stock select sizes in glossy, lustre, and matte in cut sheets or roll papers. If you have a particular project in mind, contact us to see if we have what you need at anytime.
  • How should I prepare my files I want printed?
    We like to receive files that have 300dpi of resolution and the output size to your desired size with a color profile of "Adobe 1998."
  • Where are your print prices, and or products?"
    We have listed a few basic print sizes here but since we use roll paper and we have a 24" wide printer we offer many print output options. In such cases, just ask us for a quote.
  • When can we pick up our prints?
    Printing happens on Tuesdays, Thursdays, and Saturdays so in most cases they are ready the same day. (Except the holidays when volume is heaviest.) But in general, we notify you your prints are ready. At that time you can tell us when you would like to pick up your prints.😁
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